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PAYMENTS :
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In order to meet our customer requirements we accept different
methods of payments. We inform you that orders are processed only on
receipt of the payment. As each order is checked by our staff, order
arrangements can take 2 to 24 working hours before shipment. |
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| 1.1 Methods of payments:
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▪ Credit Cards: |
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Major credit cards including VisaŽ,
MasterCardŽ, Visa ElectronŽ are accepted. At
the present time American Express Card is
not accepted. |
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▪ Paypal: |
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We sell only to verified Paypal accounts. If
you choose to pay through Paypal a 4%
commission will be charged. |
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▪ Bank Transfer: |
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Please note that this payment form slows
down the process of your order. Shipment
will not executed until payment reception. |
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NOTE :
Please note that all these forms of payments
are subject to our staff check. Thus some
time can be necessary before our payment
confirmation can be forwarded. Credit Cards
and Pay Pal transactions are the most
suitable for urgent orders. |
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| 2.
PRODUCT DELIVERY :
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According to the products on sale, classified as Software
Products on one side and Hardware Products on the
other, it is possible to choose among different delivery methods
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▪ Software Products: Among those we find, in fact, our NEO-CALL application, which can work both with Symbian, Windows Mobile or other operative system. To help less experienced users, different forwarding methods are available. Please see the Delivery Scheme below.
▪ Hardware Products: These products are not sent by Email, but must be shipped by conventional transporters. Please see the Delivery Scheme below.
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2.1 Delivery Scheme:
Here you can find the available shipment methods. You can choose your favourite one according to the type of product purchased.
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▪ Web Site Download
(Software) : |
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Neo-CALL installation file can be downloaded directly from our website logging into your account.
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▪ Email Forward
(Software): |
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| Logging again into your account you can send an Email message to a specific eAddress Mail with the software file attached. |
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▪ SMS Wap Push
(Software)
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| Software forwarding directly to a specific phone number by SMS message. This solution is perfect for people with less experience and little time at their disposal. |
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▪ Memory Card / CD-Rom
(Software) : |
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| The software file can be sent both on CD Rom or memory card, ready for installation on the target phone. These supports are sent by express courier. |
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▪ Express Currier
(Phisical Products) : |
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Any physical product purchased is sent by express courier.
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2.2
Delivery time:
Orders are
processed according to the product purchased: |
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▪ SOFTWARE PRODUCTS: |
| Delivery time: 2 to 24 working hours* |
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▪ HARDWARE PRODUCTS: |
| Delivery time: 2 to 72 working hours* |
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| * Our offices are open during local working hours (Monday to Friday public holidays excluded).
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